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Archive for the ‘Business coaching’ Category

Stand on your own merits

Stay away from bashing the competition and focus on the benefits of your own product.

Managing across the generational divide

Do you have employees you just flat out don’t understand? Consider the manager who was trying to increase retail sales, a small sideline to his core business. He came up with a great plan – or so he thought – to encourage competition within his staff by promising bonuses to the clerk who made the [...]

Are you a bad luck magnet?

Are you a “bad luck” magnet? Do you expect the worst, so you won’t be disappointed? Or does nearly everything go your way? Do you see the bright side in everything that happens to you? Either way, I’d bet a week’s salary that you get exactly what you expect. Why? It’s call the Law of [...]

Reinventing yourself

QUESTION: I’m convincing myself that now is the time to reinvent, so that when the economy improves, I’ll be poised to do something new and exciting. How do I do that? How do I go completely out of the box?   ANSWER: Great questions and oh-so-appropriate on this Labor Day 2009! And here are some [...]

A “well, duh!” moment

You’ve heard, no doubt, of the “a-ha” moment, when you hear something that really resonates with you, that makes you stop in your tracks with wonder. I had its first cousin — a “well, duh!” moment  — this weekend while attending the Florida Governor’s Conference on Tourism at the Fountainbleau Hotel on Miami Beach. One [...]

Who’s running your business?

It’s become a lunchtime ritual at this pricey establishment. Patron: “I’ll have a cappuccino.” Waiter: “Our cappuccino machine is broken.” Patron, who’s heard this story for at least five years, adds a new twist to the dialog: “Oh. OK. I’ll just go to Restaurant X and get my coffee there.” Waiter, getting defensive: “Those espresso [...]

Don’t panic!

The news these days is filled with economic doom and gloom. Businesses are cutting back, foreclosures are going through the roof and workers are being laid off. What can any of us do? We have basic two choices: We can run around like our hair is on fire, or we can take action. Panic never [...]

Are you a good listener?

This is true-or-false quiz for good listeners only. Ready? 1. One of the most important things you can do when you’re listening to someone is keep your mouth shut. 2. In this busy, multi-tasking world, it’s OK to work on your computer and listen to someone at the same time. 3. Detailing your own story [...]

What are you missing?

Do you have the gnawing feeling in your gut that you’re missing something vital? Rushing around, putting out fires is not only exhausting but can distract you from what’s truly important. We all face some urgent tasks in our lives – unexpected things that have to be dealt with immediately. But if we’re honest with [...]

Finding great employees

Keeping good employees starts with finding good employees. To find them, you need to go back to the beginning – what do you want your business to accomplish? Why are you in business in the first place? Do you have a mission statement? Are your employees aware of it? Do they buy into it – [...]

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