Stand on your own merits
Stay away from bashing the competition and focus on the benefits of your own product.
Stay away from bashing the competition and focus on the benefits of your own product.
Do you have employees you just flat out don’t understand? Consider the manager who was trying to increase retail sales, a small sideline to his core business. He came up with a great plan – or so he thought – to encourage competition within his staff by promising bonuses to the clerk who made the [...]
Are you a “bad luck” magnet? Do you expect the worst, so you won’t be disappointed? Or does nearly everything go your way? Do you see the bright side in everything that happens to you? Either way, I’d bet a week’s salary that you get exactly what you expect. Why? It’s call the Law of [...]
QUESTION: I’m convincing myself that now is the time to reinvent, so that when the economy improves, I’ll be poised to do something new and exciting. How do I do that? How do I go completely out of the box? ANSWER: Great questions and oh-so-appropriate on this Labor Day 2009! And here are some [...]
You’ve heard, no doubt, of the “a-ha” moment, when you hear something that really resonates with you, that makes you stop in your tracks with wonder. I had its first cousin — a “well, duh!” moment — this weekend while attending the Florida Governor’s Conference on Tourism at the Fountainbleau Hotel on Miami Beach. One [...]
It’s become a lunchtime ritual at this pricey establishment. Patron: “I’ll have a cappuccino.” Waiter: “Our cappuccino machine is broken.” Patron, who’s heard this story for at least five years, adds a new twist to the dialog: “Oh. OK. I’ll just go to Restaurant X and get my coffee there.” Waiter, getting defensive: “Those espresso [...]
The news these days is filled with economic doom and gloom. Businesses are cutting back, foreclosures are going through the roof and workers are being laid off. What can any of us do? We have basic two choices: We can run around like our hair is on fire, or we can take action. Panic never [...]
Do you have the gnawing feeling in your gut that you’re missing something vital? Rushing around, putting out fires is not only exhausting but can distract you from what’s truly important. We all face some urgent tasks in our lives – unexpected things that have to be dealt with immediately. But if we’re honest with [...]
Keeping good employees starts with finding good employees. To find them, you need to go back to the beginning – what do you want your business to accomplish? Why are you in business in the first place? Do you have a mission statement? Are your employees aware of it? Do they buy into it – [...]