You’ve heard, no doubt, of the “a-ha” moment, when you hear something that really resonates with you, that makes you stop in your tracks with wonder. I had its first cousin — a “well, duh!” moment — this weekend while attending the Florida Governor’s Conference on Tourism at the Fountainbleau Hotel on Miami Beach. One [...]
My coach sent me a copy of a letter to the editor she was planning to submit. “Can you whittle this down to 500 words?” she wanted to know. Quick check of the document — it was nearly 1,700 words, more than three times the size of the final letter. Holy smokes! That’s one heck [...]
It’s become a lunchtime ritual at this pricey establishment. Patron: “I’ll have a cappuccino.” Waiter: “Our cappuccino machine is broken.” Patron, who’s heard this story for at least five years, adds a new twist to the dialog: “Oh. OK. I’ll just go to Restaurant X and get my coffee there.” Waiter, getting defensive: “Those espresso [...]
The news these days is filled with economic doom and gloom. Businesses are cutting back, foreclosures are going through the roof and workers are being laid off. What can any of us do? We have basic two choices: We can run around like our hair is on fire, or we can take action. Panic never [...]
I’ve been haunted by my conversation with Estranged Mom (July 30)…feeling her pain and knowing that, at this point in her life, I could not help her move forward thorugh coaching. So imagine my surprise when, the next day, I received this lovely note from her. “I just want to take this time to tell [...]
